Useful Staff Email Addresses

At AIH, we are committed to providing our students with the support they need throughout their academic journey and campus experience. Below are the key contact details for our various support teams, ensuring you can reach the right department for any questions or concerns.

Student Services

For support with your student experience, enrolment, and general inquiries, please contact our Student Services team:

Email: studentservices@aih.edu.au

Accounts and Payments

For any inquiries related to tuition fees, payments, billing, or account-related matters, please reach out to our Accounts team:

Email: accounts@aih.edu.au

IT Support

If you are encountering technical issues or need assistance with accessing online learning platforms, campus Wi-Fi, or any other IT-related queries, our IT Support team is here to assist:

Email: it@aih.edu.au

Academic Support

For academic assistance, including learning resources, tutoring, course advice, and any other academic-related concerns, please get in touch with our Academic Success team:

Email: academicsuccess@aih.edu.au

Academic Services

If you need assistance with your grades, appeals, or need help with submitting a special consideration or course suspension form, please contact our Academic Services team:

Email: academicservices@aih.edu.au

Admissions

For any questions related to applications, admissions requirements, or advanced standing, please contact our Admissions team:

Email: admissions@aih.edu.au

Need Further Assistance?

If you’re not sure who to contact or need additional support, please feel free to email studentservices@aih.edu.au, and they will direct you to the appropriate department.